Meet your Manager – Joan. A seasoned veteran in the field of veterinary. With more than a decade of explicit experience and knowledge in handling smooth, efficient, and effective veterinary procedures. She has compassion like no other for your furry family. A dog and cat owner herself, she has a thorough understanding of issues raised throughout her career making her able to handle challenges with finesse. She has developed a system that paved the way for easy handover and action plans to help doctors and nurses run through the day with ease. Her commitment to managing to worry less client client-based approach in dealing with delays and stress-free communication is what makes her authentic to the chosen field, establishing a client-satisfactory relationship in its entirety a priority. Truly, a heart knows nothing but soothes your furry friend’s predicament. And you can call her Joe.